9. ONLINE SHOP AND PRODUCT PURCHASES
When you purchase products from our online shop (including digital resources such as newsletters, templates, and notepads), we collect the personal information necessary to process your order, including your name, email address, and payment details.
Payment information is handled securely by our third-party payment processors and is not stored directly by Sixth Sense Creative.
For digital products, your purchase details will be retained to manage access and provide customer support. For physical products, your delivery address will be used solely for fulfilling your order.
Under the Australian Consumer Law (ACL), you may be entitled to a refund or replacement for products that are faulty or not as described. Our refund and returns policy is available on our website.
10. HOW WE PROTECT YOUR INFORMATION
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. These measures include secure website hosting, encrypted payment processing, and restricted access to personal data within our team.
While we take all reasonable precautions, no method of data transmission over the internet is completely secure. We cannot guarantee absolute security.
11. RETENTION OF PERSONAL INFORMATION
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When your information is no longer needed, we will take reasonable steps to destroy or de-identify it.
12. ACCESSING AND CORRECTING YOUR INFORMATION
Under the Privacy Act 1988 (Cth), you have the right to request access to the personal information we hold about you, and to request corrections if the information is inaccurate, incomplete, or out of date.
To make a request, please contact us at [email protected]. We will respond to your request within a reasonable timeframe (generally within 30 days). In some circumstances, we may decline access as permitted under the APPs, and we will provide reasons in writing if this occurs.
13. PRIVACY COMPLAINTS
If you believe we have breached the Australian Privacy Principles or your privacy rights, please contact us in the first instance so we can attempt to resolve the matter:
Email: [email protected]
We will investigate your complaint and respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
14. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on our website with a revised "Last updated" date. We encourage you to review this policy periodically.
16. CONTACT US
For any questions, requests, or concerns relating to this Privacy Policy, please contact us:
Sixth Sense Creative
Email: [email protected]
Website: www.sixthsensecreative.com.au
This Privacy Policy has been prepared in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles, the Australian Consumer Law, and the Spam Act 2003 (Cth).
When you purchase products from our online shop (including digital resources such as newsletters, templates, and notepads), we collect the personal information necessary to process your order, including your name, email address, and payment details.
Payment information is handled securely by our third-party payment processors and is not stored directly by Sixth Sense Creative.
For digital products, your purchase details will be retained to manage access and provide customer support. For physical products, your delivery address will be used solely for fulfilling your order.
Under the Australian Consumer Law (ACL), you may be entitled to a refund or replacement for products that are faulty or not as described. Our refund and returns policy is available on our website.
10. HOW WE PROTECT YOUR INFORMATION
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. These measures include secure website hosting, encrypted payment processing, and restricted access to personal data within our team.
While we take all reasonable precautions, no method of data transmission over the internet is completely secure. We cannot guarantee absolute security.
11. RETENTION OF PERSONAL INFORMATION
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When your information is no longer needed, we will take reasonable steps to destroy or de-identify it.
12. ACCESSING AND CORRECTING YOUR INFORMATION
Under the Privacy Act 1988 (Cth), you have the right to request access to the personal information we hold about you, and to request corrections if the information is inaccurate, incomplete, or out of date.
To make a request, please contact us at [email protected]. We will respond to your request within a reasonable timeframe (generally within 30 days). In some circumstances, we may decline access as permitted under the APPs, and we will provide reasons in writing if this occurs.
13. PRIVACY COMPLAINTS
If you believe we have breached the Australian Privacy Principles or your privacy rights, please contact us in the first instance so we can attempt to resolve the matter:
Email: [email protected]
We will investigate your complaint and respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
14. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on our website with a revised "Last updated" date. We encourage you to review this policy periodically.
16. CONTACT US
For any questions, requests, or concerns relating to this Privacy Policy, please contact us:
Sixth Sense Creative
Email: [email protected]
Website: www.sixthsensecreative.com.au
This Privacy Policy has been prepared in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles, the Australian Consumer Law, and the Spam Act 2003 (Cth).
1. INTRODUCTION
Sixth Sense Creative ("we", "us", or "our") is committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website, purchase our products, or engage our services.
By accessing our website or purchasing from us, you agree to the terms of this Privacy Policy.
2. WHO WE ARE
Sixth Sense Creative is an Australian social media and content agency offering services including Content Creation, Social Media Management, Creative Direction, and Content Photoshoots. We also sell digital and physical resources through our online shop.
For any privacy-related enquiries, you can contact us at:
Email: [email protected]
Website: www.sixthsensecreative.com.au
ABN: 66 691 398 339
Location: Australia
3. WHAT INFORMATION WE COLLECT
We may collect the following types of personal information:
3.1 Information You Provide:
3.2 Information Collected Automatically
3.3 Information From Third Parties
4. HOW WE USE YOUR INFORMATION
We collect and use your personal information for the following purposes:
We will only use your personal information for the purpose it was collected, or a directly related purpose, unless you consent otherwise or we are required to do so by law.
5. MARKETING COMMUNICATIONS
If you subscribe to our newsletter or opt in to receive marketing materials, we may send you promotional content, product updates, and social media tips. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
We will not send you unsolicited commercial electronic messages in breach of the Spam Act 2003 (Cth).
6. DISCLOSURE OF YOUR INFORMATION
We do not sell your personal information to third parties. We may share your information with:
7. OVERSEAS DISCLOSURE OF PERSONAL INFORMATION
Some of the third-party services we use (such as email platforms and analytics tools) may store data on servers located overseas, including in the United States. Where personal information is disclosed to overseas recipients, we take reasonable steps to ensure it is handled in a manner consistent with the Australian Privacy Principles.
8. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. Cookies are small files stored on your device that help us understand how our site is used.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
Sixth Sense Creative ("we", "us", or "our") is committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website, purchase our products, or engage our services.
By accessing our website or purchasing from us, you agree to the terms of this Privacy Policy.
2. WHO WE ARE
Sixth Sense Creative is an Australian social media and content agency offering services including Content Creation, Social Media Management, Creative Direction, and Content Photoshoots. We also sell digital and physical resources through our online shop.
For any privacy-related enquiries, you can contact us at:
Email: [email protected]
Website: www.sixthsensecreative.com.au
ABN: 66 691 398 339
Location: Australia
3. WHAT INFORMATION WE COLLECT
We may collect the following types of personal information:
3.1 Information You Provide:
- Name and contact details (email address, phone number)
- Billing and payment information when purchasing products or services
- Business name and ABN (where relevant for service agreements)
- Information submitted through our contact or enquiry forms
- Communications you send us via email or social media
3.2 Information Collected Automatically
- IP address and browser type
- Pages visited and time spent on our website
- Referring URLs and device information
- Cookie data and analytics data (via tools such as Google Analytics)
3.3 Information From Third Parties
- Payment processors (e.g. Stripe, PayPal, Afterpay) — limited to transaction confirmation
- Social media platforms, if you interact with our business pages
4. HOW WE USE YOUR INFORMATION
We collect and use your personal information for the following purposes:
- To provide and manage our services to you
- To process orders and payments for products in our shop
- To communicate with you regarding your enquiries or orders
- To send you newsletters, updates, or marketing communications (where you have opted in)
- To improve our website and services
- To comply with our legal and regulatory obligations
- To detect and prevent fraud or misuse of our services
We will only use your personal information for the purpose it was collected, or a directly related purpose, unless you consent otherwise or we are required to do so by law.
5. MARKETING COMMUNICATIONS
If you subscribe to our newsletter or opt in to receive marketing materials, we may send you promotional content, product updates, and social media tips. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
We will not send you unsolicited commercial electronic messages in breach of the Spam Act 2003 (Cth).
6. DISCLOSURE OF YOUR INFORMATION
We do not sell your personal information to third parties. We may share your information with:
- Payment processors to complete transactions (e.g. Stripe, PayPal)
- Email and CRM platforms used to manage communications (e.g. Mailchimp, Flodesk)
- Website hosting and analytics providers (e.g. Squarespace, Google Analytics)
- Shipping or fulfilment providers for physical product orders
- Legal or regulatory authorities where required by law
7. OVERSEAS DISCLOSURE OF PERSONAL INFORMATION
Some of the third-party services we use (such as email platforms and analytics tools) may store data on servers located overseas, including in the United States. Where personal information is disclosed to overseas recipients, we take reasonable steps to ensure it is handled in a manner consistent with the Australian Privacy Principles.
8. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. Cookies are small files stored on your device that help us understand how our site is used.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
